NHS  2021 GP PATIENT SURVEY is now open

Your views can help improve local GP and health services.  Some patients registered at this GP practice will soon be invited to take part in a national survey about their experiences of local NHS services.

If you receive a questionnaire, please help NHS England by filling it in as soon as possible.

It is really important that we hear your views, even if you have received a questionnaire like this before.  Your response will help to improve GP practices and other local NHS services so they better meet your needs.

Visit www.gp-patient.co.uk to find out more.

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England.  Around 2.3 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation by letter.
It is designed to give patients the opportunity to feed back about their experiences of their GP practice and covers issues that concern patients, such as access to care and satisfaction with treatment, how easy or hard it is to make an appointment, satisfaction with opening hours, the quality of care received, and more.
 
The data provides vital information to the NHS to identify what’s working well and what can be improved.  It helps identify inequalities in experience too, such as for certain age or ethnic groups or people with other protected characteristics. It can also provide new information that does not come to light in other ways.  Last year’s survey helped the NHS to learn more about the high proportion of people who have caring responsibilities and about how this affects their experiences of using health services.
  
Anyone who receives a questionnaire is urged to help NHS England by filling it in as soon as possible.
 
Dr Ashwin Ramachandra, Co-Chair at NHS Tameside and Glossop Clinical Commissioning said: “Over the last twelve challenging months GP practices have had to make some changes in response to the Covid-19 pandemic so they could continue to provide their services.  As a result, it is more important than ever that a patient’s experience of local NHS services during this period, even if they haven’t visited their GP practice in a long time, or filled in a questionnaire before, are heard.
 
“The more people who respond to their invitation to take part in the survey, the better the quality of information received about experiences of using general practice.”
 

Covid Vaccination Programme this is a reminder of the

groups 1 - 4 eligible for vaccination:

Group 1 - Care Home residents & Care Home staff
Group 2 - Patients aged 80 year & over
Group 3 - Patients aged 75 to 79 years
Group 4 - Patients aged 70 to 74 years and all patients aged 18yrs + who have been identified as extremely vulnerable.

When we have further allocation of appointment slots we will be contacting those patients in the above groups that have not been contacted previously. 

Alternatively there is a link to book online, only if you are within the groups listed above, at www.tamesideandglossop.nhsvaccinations.co.uk

Please note the link will list any available slots within the surrounding area.  This is not just for Glossop Cricket Club vaccination site.

 

Please also be aware that you may receive communication from NHS with a link to book online via the national link or to telephone 119.  These letters are sent out centrally by the NHS and not from the practice.

 

Flu Vaccinations if you are in an eligible group there is vaccines available

Book your appointment now!

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To use Online Consult to contact your Doctor and get health advice: https://www.patientaccess.com 

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Appointments - If you are asked to attend the practice, following a telephone/video consultation, you will be given instructions and directed to which entrance to use.

Please be aware you can continue to book GP telephone consultations on-line.   Please ensure that you have given us your up to date telephone details.

 

Prescription requests – Please ensure that you have informed us of  the pharmacy that you wish to process your prescription. We still recommend online requesting for your repeat prescription.

 

Please also be aware that we may send text messages to those that have pre-booked appointments and you may also receive updates and additional details via text messaging. Please ensure that we have your up to date telephone contact details.

CORONAVIRUS ADVICE TO PATIENTS

DO NOT GO TO THE SURGERY OR HOSPITAL

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back

  • a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

Read the NHS advice about staying home, including how long to isolate for.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home

  • your condition gets worse

  • your symptoms do not get better after 7 days

Use the 111 coronavirus service

Contact NHS111 on-line services https://111.nhs.uk/service/covid-19 , stay indoors and avoid close contact with other people.  

For further information Visit  https://www.nhs.uk/conditions/coronavirus-covid-19/ 

If you are concerned that you have or have come into contact with someone suspected of coronavirus NHS111 have created the following guidance https://111.nhs.uk/service/covid-19 

 

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Exemption boxes on the back of prescription forms have been updated to make it easier for eligible patients to correctly claim free NHS prescriptions and avoid penalty charges.

 

For more information, visit: www.nhsbsa.nhs.uk/prescription-forms

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Welcome to Cottage Lane surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals offer a number of clinics and services to promote good health and wellbeing.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 11/02/2021)
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